Supplier verification.

No supplier is currently appointed under this standard. Austera Global holds no supplier agreements. This page describes the process that will be applied, not a process with results behind it.

Seven checkpoints decide whether a supplier can be appointed. Five of them are terminal: failing them ends the assessment rather than pausing it. They are drawn with their failure paths because a standard is only meaningful if you can see what happens when it is not met.

1. 1

   Entity verification

   Legal entity name, ABN, ACN and status confirmed against ABN Lookup and ASIC, not against the company's own website. We establish which entity actually contracts with customers, which in company groups is frequently not the one on the letterhead.

2. 2

   Ownership and export rights

   Australian ownership percentage, ultimate holding company, and whether any overseas parent holds export rights over the products. A supplier whose export rights sit with an overseas parent cannot be represented by us, however good the fit otherwise.

3. 3

   Manufacturer or distributor

   Where each product is actually made, which components are imported and from where. This is the question our entire proposition rests on, and the one most often answered ambiguously. Where a supplier will not state where its product is manufactured, we do not proceed.

4. 4

   Capacity and lead time

   Current utilisation, domestic and export lead times, and whether an additional order in our target range could genuinely be absorbed. An opportunity a supplier cannot service damages them, the buyer and us.

5. 5

   Certifications

   Certificate numbers, issuing bodies and expiry dates, verified with the issuing body rather than accepted from the certificate supplied. We also record which certifications a destination market requires that the supplier does not hold.

6. 6

   Insurance, including destination territory

   Product liability limit, insurer, and specifically whether cover extends to the territories in scope. Australian policies commonly exclude or limit overseas territories. We do not introduce a buyer in a territory a supplier's policy excludes.

7. 7

   Warranty and after-sales

   How a warranty claim originating overseas is handled, who pays return freight, what service and spare-part support exists in the destination. Undefined, this is where export relationships fail.

8. 8

   Export control declaration

   The supplier declares in writing whether any product appears on the Defence and Strategic Goods List or has dual-use application, and which countries it will not supply. We do not self-assess export-control status.

9. 9

   Existing accounts and territories

   Named accounts and territories the supplier already holds are excluded in writing at appointment. This protects the supplier, and it removes the most common cause of dispute in commission arrangements.

10. 10

    Approved claims register

    What Austera Global may say about the supplier and its products, agreed in writing. Anything not approved is not said. The default on naming the supplier, using its logo or referencing its customers is no unless answered yes.

Verification is a documented assessment at a point in time. It is not a guarantee of product performance, a warranty, an endorsement of fitness for any particular purpose, or a substitute for a buyer’s own technical evaluation.

Austera Global makes no technical representation about any product. Technical claims are the supplier’s, drawn from their approved claims register, and are their representation to you rather than ours.

The assessment is a questionnaire and a conversation, and most of it is information you already hold. The two questions that most often require a call to your broker or your certifying body are destination-territory insurance cover and certification currency. Both are worth checking before we speak, because they are the two that most often stop an appointment.

How we work with suppliers · Where this fits in the full sequence · Request the verification standard