Trust centre
Buyer verification.
- Reference
- AUS-TRC-PRO-002
- Status
- Published, no buyer yet assessed
- Applies to
- International buyers
Status
No buyer has been verified or introduced under this process. Austera Global has completed no transactions. This describes the process that will be applied.
Why suppliers should care about this page
An introduction is only worth receiving if someone has done the work behind it. A supplier who accepts unqualified enquiries spends engineering time producing quotations for requirements that were never funded, at operations that were never going to buy, through people who never had the authority.
The work below is what separates an introduction from a lead, and it is the actual product Austera Global sells.
The gates, and what failing one does
Six checkpoints stand between an enquiry and an introduction. Four are terminal. The order matters as much as the content: the contracting entity is identified first, because everything after it (screening, export control, authority) is meaningless if applied to the wrong legal person.
- G01
Identify the contracting entity
The legal person that will sign and pay, frequently not the operation making the enquiry. A site, its operating company, its parent and its procurement entity may be four entities in three jurisdictions.
On failure: stopAssessment ends. An entity that cannot be identified cannot be screened, and an unscreened counterparty is not introduced.
- G02
Sanctions and restricted-party screening
The entity, its parent and known controlling individuals against the DFAT Consolidated List and applicable restricted-party lists. Repeated before introduction and again before shipment.
On failure: stopAssessment ends immediately and is recorded. No further contact.
- G03
Export control and destination
The specific goods against the supplier's written DSGL and dual-use declaration, plus destination-country import restrictions.
On failure: stopAssessment ends where the requirement cannot be lawfully satisfied. We do not seek a workaround.
- G04
Integrity indicators
Adverse media, and any indication that an improper payment or personal benefit is expected by a buyer-side individual.
On failure: stopAssessment ends. No facilitation payments, no benefit to any buyer-side individual, in any circumstance.
- G05
Procurement route and authority
How the organisation actually buys (tender, framework, approved vendor list, direct) and whether our contact has authority within it.
On failureHeld. An enthusiastic engineer with no procurement authority is not a route to an order, and we say so rather than passing it on.
- G06
Evidenced requirement and budget
A specific need with a trigger (a failure, a shutdown, an expansion, an end-of-life replacement, a second-source mandate) and whether funds are allocated.
On failureHeld and recorded as a conversation rather than an opportunity. It is not registered with a supplier and no engineering time is spent on it.
The full process
- 1
The actual contracting entity
Identified first, because it is frequently not the operation making the enquiry. A mine site, its operating company, its holding company and its procurement entity may be four different legal persons in three jurisdictions. The entity that will sign and pay is the one that has to be verified.
- 2
Sanctions and restricted-party screening
The contracting entity, its parent, and known controlling individuals screened against the DFAT Consolidated List and applicable restricted-party lists. Screening is repeated before introduction and again before shipment, because listings change.
- 3
Export control assessment
For the specific goods and the specific destination, based on the supplier's written declaration of DSGL and dual-use status. Destination-country import restrictions are checked separately.
- 4
Procurement route and authority
How this organisation actually buys (tender, framework agreement, approved vendor list, direct purchase) and whether the person we are dealing with has authority within it. An enthusiastic engineer with no procurement authority is not a route to an order.
- 5
Evidenced requirement
A specific need with a trigger: a failure, a shutdown, an expansion, an end-of-life replacement, a second-source mandate. General market interest is not a requirement, and we do not present it as one.
- 6
Timing and budget status
Whether funds are allocated, and to which period. A requirement with no budget is a conversation, not an opportunity, and we say so rather than passing it on as though it were.
- 7
Payment and integrity indicators
Payment risk, and any indicator suggesting improper payment expectations. Adverse media is reviewed. Anything raising a bribery or corruption concern ends the assessment.
- 8
Written registration with the supplier
Before any introduction, the opportunity is registered with the supplier in writing and acknowledged. Nothing is introduced before that acknowledgement, without exception.
- 9
Commission disclosure to the buyer
The buyer is told in writing, in our first substantive communication, that Austera Global is remunerated by the supplier and takes no payment from any buyer-side party.
What ends an assessment
Any one of these stops the process
- A sanctions or restricted-party match on the entity, its parent or a controlling individual
- An export-control or destination import restriction that cannot be lawfully satisfied
- Any indication that an improper payment or personal benefit is expected
- A requirement that cannot be evidenced, or a trigger that does not exist
- No identifiable procurement authority
- A destination the supplier's product liability cover does not extend to
- A contracting entity that cannot be identified at all
We record the reason and stop. We do not introduce a buyer we would not want introduced to us.
The sanctions regimes and export-control obligations behind the terminal gates are set out in full on sanctions and export compliance.
What we tell buyers about ourselves
That we are not the manufacturer, not the exporter of record, and not a party to the supply contract. That we take no title to goods and give no technical warranty. That we are paid by the supplier. And that the technical relationship, the quotation and the contract are with the supplier directly.
Buyers are entitled to verify us the same way we verify them. What we hold and do not hold is set out on company verification.
What verification does not mean
A verified buyer is an assessed buyer, not a guaranteed one. Austera Global does not guarantee payment, extend credit, or underwrite any buyer’s performance. Credit terms, payment security and contractual protection remain the supplier’s commercial decision, and we would expect a supplier to make it on their own assessment rather than on ours.
For buyers
If you have a specific requirement and want to know whether an Australian supplier can meet it, the useful first message contains the operation, the application, the specification if you have one, the timing, and how your organisation buys. We will tell you honestly whether we can help.