Overseas opportunities, at no cost until one produces an order.

Most Australian manufacturers in this space already export. Austmine’s 2020 national survey put it at around two-thirds of the mining equipment, technology and services sector, so we are not going to tell you that you are missing exports. You would know if you were, and a pitch built on that would be wrong.

What almost nobody has is complete territorial coverage. A distributor in one region, direct sales in another, and a long list of markets where you have entirely capable product and no representation at all. Those markets stay uncovered because pursuing each one is months of unpaid work with an uncertain result, not because anyone decided against them.

You have probably had the approaches: agents wanting retainers, distributors wanting exclusivity before selling anything, and enquiries that consume three days of engineering time and vanish. An export salesperson costs six figures before the first order. A trade show costs tens of thousands and generates business cards. Neither cost is contingent on anything. Ours is.

Use them. Genuinely, and if you are not claiming the Export Market Development Grant, you are leaving money behind. Austrade has people in the markets you would be entering, and it is a serious, well-run agency.

What they do is open a door. You still have to walk through it: qualify the enquiry, establish whether the budget is real and who actually signs, chase it across time zones for months, and carry that cost whether or not it converts. That is the part we do, and we carry the cost of doing it. If it never converts, you have paid us nothing.

The two are not alternatives. One is market access; the other is a qualified opportunity at contingent cost.

1. 1

   A conversation

   Twenty minutes. We want to understand your products, capacity, lead times, support model and, most importantly, which markets you have capable product for but no representation in. If the answer is that you are already covered everywhere, that is a useful answer and we will stop.

2. 2

   Verification and appointment

   We verify your entity, insurance, certifications, warranty process and export readiness. You give written authority for defined products and territories, and you list the accounts you already hold. Those accounts are excluded from the outset, in writing.

3. 3

   Registration before disclosure

   When we find a specific opportunity we register it with you (product scope, country, site type, requirement, timing) before naming the buyer. You confirm in writing whether it is new to you. If you already hold it, you say so and we withdraw.

4. 4

   Introduction and handover

   We introduce the buyer to your named technical contact. From that point you own the technical dialogue, the quotation, the warranty and the contract. You contract directly with the buyer. We coordinate and follow up.

This is the summary. The complete eleven-step sequence, including where the control gate sits and why the order cannot be reversed, is set out on how we work, and the standard your entity is assessed against before appointment is published in full as supplier verification.

Structures are agreed per supplier and per category. There is no universal rate, because a manufacturer's margin structure and a distributor-model margin structure are not comparable. What is constant:

	Term	Position
	Non-exclusive	We do not ask you to give anything up
	Contingent	No retainer required. No cost unless we produce an order
	Existing accounts	Listed by you and excluded in writing at the outset
	Payment trigger	Commission due after your customer's funds have cleared to you, never before, and pro-rata on progress payments
	Registration	Every opportunity identified and acknowledged in writing before we introduce anyone
	Governing law	Australian law and jurisdiction

Images are illustrative. Not Austera Global-owned facilities or sites.

Staged deliberately. We ask for a thing at the point it does work, not before, so nothing below is needed to have the first conversation.

	When	What we need
	A conversation	Nothing at all. No forms, no NDA, no documents, and no commitment either way
	To appoint you	Three things: written authority for products and territories; your list of existing accounts, for exclusion; and a named technical contact who answers buyers
	Before we introduce a buyer	Four: insurance certificates; a written export-control status declaration; a register of the claims we are permitted to repeat; and a warranty statement covering overseas claims
	As the deal needs it	Brochures, specifications, certifications, lead times, spare-parts and service detail. Useful, but none of it blocks an introduction

Images are illustrative. Not Austera Global-owned facilities or sites.

The exclusion list is your protection, not ours. It is the mechanism that guarantees we can never be paid on business you already had. We ask for it at appointment because a list written afterwards is arguable.

The four we need before an introduction are the four with a legal basis behind them: insurance because we hold none and a claim looks for the next party in the chain; export-control status because we do not self-assess and never will; the claims register because repeating your performance claim makes it our representation under Australian Consumer Law; and warranty because it is the buyer’s first question and one we are not permitted to answer for you.

We would rather you heard it from us. We have no transaction history to point to, and we are not going to invent one.

What you can assess instead: our verification standards are published in full in the trust centre, our boundaries are published, our commercial terms are written down before anything happens, and our cost to you is zero unless you receive an order and get paid for it. The only thing you are committing at the start is one conversation.

If you manufacture outside the categories we currently work, the sectors we assess set out where we are looking next, and how we work with the buyer side explains the other half of the same model.

If this reads like something worth a conversation, you can put an application in rather than ringing anybody. It is read by a person and answered either way. Rough answers are fine, and applying costs nothing and commits you to nothing.

There is no automated approval and nothing to sign on submission. We verify the legal entity, check that you actually manufacture, and ask which export markets are already covered by an agent of yours. If we think we would be useless to you, we say so in a sentence rather than leaving you waiting.